Use Skype for Business Web Cam/Video features through CITGO at this time.Īnd last-mile issues can/will affect Skype for Business quality through CITGO. Follow the prompts to record and play back a test call quality Click the Check Call Quality button and verify the qualityĮ. Under Audio device, adjust your speaker, microphone and ringer.ĭ. Skype for Business – Options dialog box displays.Ĭ. Validate your Skype for Business audio device isĬlick the gear icon to view the Options menu. From the Secondary Ringer section, select Also ring. Under Customize Your Device, select Jabra UC Voice 550 for the Speaker, Microphone and Ringerĭ. From the upper-right corner of the Microsoft Skype for Business dialog box,Ĭlick the gear icon to view the Options window.Īudio Device Settings. Configure your Skype for Business audio device.Ī. Start automatically in CITGO, click the Start button and select Microsoft Skype for Business. Note: If Microsoft Skype for Business does not Microsoft Skype for Business starts automatically in CITGO, by Step 3: Configure your Skype for Business Audio Device inġ. Logoff of the CITGO Virtual Desktop using the Start button and The Citrix Receiver – Desktop Viewer Preferences dialog box displays. This is the gray ‘connector’ that appears at the top of From the CITGO Virtual Desktop, click the Desktop Viewer drop-down. Verify and/or change the Desktop Viewer MicĪ.

While on the LAN at a CDC campus, right-click the Skype for Business icon in your system tray and click Exit to close the Skype for Business application that is running on yourĢ. Note: Only Jabra UC Voi c e 550 Headphones are supportedġ. From the Recording tab, select your Microphone Array as theĭefault Device, then select the Microphone( Jabraĭefault Communication Device using the drop-down arrow on the Set Default From the Playback tab select your Speakers/HeadphonesĪs the Default Device, then select Headphones/Headset as theĭefault Communications Device using the drop-downĤ. Note: If you do not see the Sound icon in the Control Panel dialogīox, you may need to adjust the “View by” option.ģ. Plug in your Skype for Business approved headset to the USB port on your Getting Started: Before you use Skype for Business Audio in CITGO for theġ.

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